If you’re looking to sell your used items online, the Letgo app is a great platform that lets you sell and buy items locally. This is similar to buying and selling on Craigslist, only it features a very user friendly app that allows you to do it quick and easily from your smartphone.
But how well does it actually work, and will you really be able to make money buying and selling stuff through an app? The short answer is it really depends on a lot of different factors, but let me delve into the platform a bit more and you should have a better idea after reading this review.
How does Letgo work?
Letgo is a platform that lets you sell or purchase items from other people in your area. It’s free to join, and makes it easy to list items you own for sale, or to purchase second hand items from others. There are some restrictions on what you can sell (like no drugs, adult material, weapons or animals for sale) but for the most part you can sell pretty much anything. You’d have to refer to their prohibited items page to read the full list of what isn’t allowed.
An important thing to note is that Letgo does not involve itself in the buying and selling process at all, it only allows a platform for the sale to be advertised and the buyer and seller to discuss the sale. The actual sales are negotiated and arranged entirely by the seller and buyer, and they will have to meet in person for the sale to take place.
If you have ever used Craigslist to sell or look for used things, the arrangement is very similar, but the app is much more user friendly and visually appealing. The nice thing about using an app like this is you don’t have to give out your phone number or email to others – you can communicate entirely within the app itself.
Letgo is most popular as an app, but there’s also a decent website version as well if you aren’t much of a smartphone user. The website lacks a few app features, such as the ability to promote your items, but it’s still highly functional.
Once you download the app, you can immediately start taking pictures of the items you want to sell. It will automatically generate a title based on your picture, but you might want to change it to more accurately fit the item.
Here’s a pub table I put up for sale:
(the map is scratched out because it showed where I live)
You will want to take several pictures from different angles, or of the different pieces and parts. If necessary, put another object in the picture for scale. Ideally, you’d also want to include a description.
You can set the price at whatever you wish, but if it’s too high you might not have anyone interested and if it’s too low you may be cheating yourself out of some extra cash. I usually set the price a bit higher than what I would expect to get, just because most people will try and haggle their way down in price no matter if it’s set at a reasonable price point or not.
I actually purchased the table for $500 only a couple years ago, so I thought asking $125 was reasonable.
You can also label the price as negotiable right away so the buyer knows it is ok to haggle.
The more pictures you have and the more descriptive you are, the better chance you will have of making sales. If you take a single picture of an item, leave the default generated title and include no other description, people won’t have a good idea of what you’re selling or of the condition it is in.
With the app, you can pay a $1.99 fee to feature your listing which will place it at the top of the listings in your area.
If you’re interested in buying things, they have a pretty nice search feature that lets you sort by category, distance, price and listed date. If you’re looking for something specific, you can also type that directly in the search bar at the top.
When you find an item you are interested in, there are a few pre-typed responses you can tap to automatically send to the seller, like “Is this item still available?” Or “Is the price negotiable?” You can also type a custom message.
With each item, you will be able to click on the user to see their profile. From there, you can see the current items they have for sale as well as any other things they have sold in the past. You can also see their reviews and ratings, if they have any.
This goes both ways – both buyers and sellers can look to see who they are communicating with. This can be useful, especially when someone has a ton of negative reviews because you know that person is up to no good.
Reviews are a total mixed bag!
What I find interesting is how varied the reviews are for this app. The reviews that appear in the app store are mostly 5 star, while the reviews on SiteJabber are mostly 1 star!
There were plenty of people saying they successfully bought and sold lots of stuff using Letgo, and others that said it was horrible.
Here are the main issues that users seem to have:
- People message with an interest to the item, but never respond back
- People asking a ton of questions and then backing down on the deal
- People trying to buy your items for a fraction of the cost you post it for (even if it’s something that is in like new or excellent condition)
- People backing out at the last minute
- People arranging a meeting time but not showing up
Obviously these are problems, but the one common element here is PEOPLE
It’s the people that use the app that make the issues, not the app itself. Although the app could use some improvements, it’s kind of hard to make the experience totally seamless for 100% of people when the human factor is such a big part of it. Your experiences will vary a lot depending on what you’re buying or selling, who you communicate with and where you live.
I’m no stranger when it comes to buying and selling things locally – I’ve used Facebook and Craigslist plenty of times to get rid of things or find a deal on something used. I will admit that I’ve have had issues with people not messaging back or backing down, and it can be kind of awkward trying to arrange a meeting with a stranger, but for the most part I’ve had sales go smoothly with no problems. And in the end, it is worth it if you can make extra cash.
Final Opinion – Letgo is a pretty decent app, but doesn’t have the best user base
The app (and website) are well designed and easy to use. However, there are some issues with the user base within the app, so be careful with who you communicate with and make sure to read the user ratings and reviews.
I wouldn’t recommend using Letgo exclusively, but rather in combination with other buying and selling sites online and cross post to get the biggest audience possible.
In my experience, it’s great if you have bigger or more expensive items you need to get rid of. If you can make at least $50 from a sale, it’s completely worth it assuming you’re not driving too far to meet up. I’ve made a few thousand dollars just this year selling off things I no longer wanted or needed, so it can be a great way to get some extra cash.
In the end, however, you can only sell so much stuff. If you need a more steady flow of extra cash, you might want to look into other options for steady extra income.